Support Engineer
Na Beyond Vision, a inovação encontra a colaboração! 🚀 Aqui o talento cresce, as ideias surgem, e podes ser a melhor versão de ti. Junta-te a nós e constrói o futuro! ✨
We are looking for Support Engineers to ensure the reliability and performance of deployed systems, providing fast and effective support to our clients.
Key Responsibilities
Provide technical support to clients (remote and on-site);
Troubleshoot and resolve system issues;
Maintain support SLAs and response times;
Document issues and solutions;
Provide feedback to Engineering for continuous improvement.
Requirements
Background in engineering or technical field;
Experience with UAV systems, electronics, or software (preferred);
Strong problem-solving skills;
Ability to work under pressure and manage priorities.
Success Metrics
Response time;
Resolution time;
Reduction of recurring issues.
Benefits and Career Opportunities
Be part of a motivated multidisciplinary and innovative team;
Stable contractual relationship;
Salary according to demonstrated experience;
Opportunities for professional development and growth in a learning-driven environment.
We value diversity
We promote equal opportunities and diversity and encourage all qualified individuals to apply.
- Localizações
- Alverca do Ribatejo, Porto
Sobre Beyond Vision
É uma empresa portuguesa que desenvolve e fabrica drones profissionais de alta performance, alinhados com as diretivas da NATO e preparados para responder a missões críticas nos setores da defesa, segurança, infraestrutura e agricultura.
Combinamos engenharia de precisão, visão estratégica e espírito de inovação para criar soluções que vão além do convencional.
Na Beyond Vision, estamos a construir o futuro dos sistemas aéreos não tripulados — e queremos fazê-lo contigo.