We are looking for an Advanced Technical Support Specialist to join our team and support the Sales department by providing high-level technical guidance on our solutions, products, and payloads, helping translate complex engineering topics into clear customer-facing information during meetings, events, demonstrations, and national and international business engagements.

Main Responsibilities

• Provide real-time technical support during client meetings, demos, and events.

• Act as a bridge between Product Engineering and Sales, explaining complex technical concepts

• Handle and follow up on advanced technical questions from clients.

• Participate in on-site demonstrations, trials, and field operations.

• Support integration discussions (payloads, communications, software, interoperability).

• Maintain up-to-date knowledge of products, capabilities, and ongoing developments.

• Identify customer feedback and technical gaps, relaying insights back to Engineering.

• Contribute to training the Sales team, improving their baseline technical understanding.

Requirements

• Fluency in English (mandatory).

• Strong communication skills, with the ability to simplify and present complex technical concepts in a clear, digestible manner.

• Bachelor's degree or higher in a relevant field.

• Technical knowledge in Electrical Engineering, Telecommunications, Mechanical Engineering, Robotics, and IT is highly valued.

• Problem-solving mindset and the ability to collaborate effectively with different teams.

• Willingness to travel frequently both nationally and internationally to support the Commercial team.

Benefits and Career Opportunities

• Be part of a motivated multidisciplinary and innovative team;

• Stable contractual relationship;

• Salary according to demonstrated experience;

• Opportunities for professional development and growth in a learning-driven environment.

We value diversity

We promote equal opportunities and diversity and encourage all qualified individuals to apply.